“Dear Sir,

Today I had a fence replaced by one of your team. I can’t let any day pass without letting you know how pleased we are with the fence that was installed in appalling blistering raining, windy oceanside conditions. The installer erected the fence without any fuss and did so in an extremely professional and pleasant manner (even helped look for the rabbits we thought had escaped!)

I hope you pass on my gratitude for your installers pleasant attitude and hard work.”

S O’Reilly